Privacy Policy
1. Introduction
CROWNVII respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.
2. Information We Collect
- Name
- Email address
- Shipping and billing address
- Telephone number (if provided)
- Order history and purchase information
- Technical information such as IP address and browser type
3. How We Use Your Information
- Process and fulfil orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Prevent fraud and unauthorized activity
- Comply with legal obligations
4. Payment Information
Payments are processed securely through Stripe and other trusted payment providers. CROWNVII does not store or have access to your full payment card details.
5. Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, and analyse website performance.
6. Sharing Information
We do not sell or rent personal information. Information may be shared only with trusted service providers involved in processing payments, delivering orders, hosting services, or where required by law.
7. Data Retention
We retain personal information only for as long as necessary to fulfil orders, comply with legal requirements, resolve disputes, and enforce agreements.
8. Your Rights
Depending on your location, you may have the right to request access, correction, deletion, or restriction of your personal information.
9. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us through our Contact Support page.